240,184,209 messages delivered this month · 4,218 active workspaces across 38 markets · Median template approval · 18m · ▲ +34% revenue lift · 90 days post-onboarding · Now live: AI Flow Generation
240,184,209 messages delivered this month · 4,218 active workspaces across 38 markets · Median template approval · 18m · ▲ +34% revenue lift · 90 days post-onboarding · Now live: AI Flow Generation
MsgHive
Home Features Pricing Blog About Contact
Start free Sign in
— ABOUT MSGHIVE

WhatsApp built for business without the busywork.

MsgHive brings conversations, campaigns, automation and customer support together in one powerful WhatsApp platform.

WHATSAPP
BUSINESS API
24/7
AUTOMATION
TEAM
INBOX
01
— WHY MSGHIVE
WhatsApp shouldn't be another tool your team has to manage.
.· .

Businesses already use WhatsApp every day to talk to leads, customers and communities. But as conversations grow, managing everything manually becomes difficult.

Messages get missed. Follow-ups are forgotten. Teams don't know who replied. Campaigns become repetitive. Customer conversations remain scattered across individual phones. MsgHive brings these conversations into one business messaging workspace.

With WhatsApp Business API, automation, campaigns, team inboxes and customer management, businesses can turn WhatsApp into a structured system for marketing, sales and support.

— At a glance
  • Product WhatsApp Business & Automation Platform
  • Core Channel WhatsApp
  • For Businesses, teams & service providers
  • Use Cases Marketing, Sales, Support & Automation
  • Key Capabilities Campaigns, Automation, Team Inbox & CRM
  • Built For Businesses that use WhatsApp to engage customers
02
— What we believe
Five operating principles
printed on every team laptop

Built around better conversations.

i

Simple by design

Business messaging shouldn't require a technical team to operate.

ii

Automation with purpose

Automate repetitive work while keeping conversations human.

iii

Customer first

Every feature should help businesses respond faster and serve customers better.

iv

Built to scale

Start with simple messaging and grow into powerful automation and team workflows.

v

Open & adaptable

Every business works differently. MsgHive should adapt to the way your team works.

04
— By the numbers
Where we are today
refreshed Sep 2026
240M
messages / month
across 38 markets
4,218
teams
shipping every day
₹0
per-agent fees
and never will be
96%
CSAT
12,400 ratings
142%
net retention
over 12 months
18m
template approval
median, under 4% reject
42s
first response
SLA, business hours
99.98%
uptime
rolling 90 days

We replaced AiSensy, Klaviyo, Freshdesk, and a Zapier mess. Read rates jumped from 19% on email to 86% on WhatsApp — and agents reply 3× faster. CFO is happy.

PR
Priya Ramaswamy
Head of CX, Bloomly Flowers · Mumbai
tools replaced
4 → 1
repeat orders
+38%
Come build with us

Turn WhatsApp into a growth engine.

Bring your conversations, campaigns, automation and team workflows together with MsgHive.

Joined this week
EM
Empowered Parenting Hub
Mumbai · upgraded to Scale
Firewings Private Limited
Navi Mumbai · migrated from Wati
FO
Formas Studio
Delhi · migrated from AiSensy